IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. With operations in more than 100 countries and a team of over 12,000 employees, we deliver world-class gaming and lottery technology.
IGT Slot Attendants are responsible for creating an exceptional customer experience for Players at the Reno Airport Facility by ensuring customers receive timely and courteous service. This includes orienting players to game features and play rules, processing payouts, and keeping the machines clean and presentable.
Under supervision of the Shift Supervisor or Lead Attendant, this role performs the following functions with minimal supervision:
- . Attends to slot machines in the Reno-Tahoe Airport. Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhances guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot.
- With over 1,000 slot machines, the Eldorado offers a variety of slot games and coin denominations for your enjoyment. We give you more action for your money by providing you with a wide variety of machine types. We have three, four, and five reelers, criss-crosses, multipliers, progressives, video keno, and video poker.
The seating and bank configurations will be altered in accordance with all State and local requirements, with every other machine available for use. Table Games Grab a seat, place your bets and get ready for action on the most exciting casino floor in Reno-Sparks!
* Attends to slot machines in the Reno-Tahoe Airport.
* Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhances guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck.
* Address customer needs as they arise including assistance with game functionality, answering game related questions and providing change or redeeming slot tickets.
* Ensure that players are in compliance with Nevada gaming regulations including age limits and proximity rules relating to minors.
* Proactively assist customers by continually searching for service lights and customers in need of service.
* Keep assigned section in a neat, clean and orderly fashion, including but not limited to, pushing in unoccupied chairs, removing glasses and trash from the tops of machines.
* Makes paper changes, clears bill jams, completes slot machine preventative maintenance, and responsible for minor machine repairs as necessary.
* Handle and secure company-issued keys in compliance with departmental guidelines.
* Validate/redeem tickets; or, assist customers in locating and using the slot ticket redemption kiosk.
* Examine and sign Jackpot tickets and prepare other documents as needed.
* Verify/Pay Jackpot amounts to customers when they occur.
* Notify management team of any floor irregularities.
* Exercise appropriate discretion in identifying situations that require management attention.
* Ensures consistent and timely compliance with all gaming and internal control policies and procedures.
* Provide general airport information such as the location of the baggage claim area, bathrooms and assist with other general passengers inquires.
* Makes change for customers, cashes traveler's checks.
* Count change bank and ensures the correct totals.
* Reconcile daily redemption activity in a timely manner and adhere to department variance policies.
* Ensure all paperwork is completed accurately and in a timely manner.
* Help resolve minor customer concerns/disputes.
* Maintain a clean section/concourse throughout the shift.
* May be required to perform the Drop and Count process if necessary.
* Other duties as assigned by the supervisor and/or manager.
Reno Nevada Slot Machines
Must be at least 21 years of age
2 or more years cash handling experience preferably in a gaming environment.
* Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
* Ability to work efficiently, independently and cohesively, consistently producing quality results.
* Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
* Ability to read and understand all policies and procedures.
* Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
* Must be able to complete standard forms and reports.
* Must be able to obtain a Nevada Gaming Registration.
Educational Requirements:
High School Diploma or equivalent required
Shift Requirements:
12pm - 8:30pm (Monday - Sunday, days offs will be scheduled for a 5 day work week)
Physical Requirements:
Continuously walking and/or standing and working indoors (more than 75% of the time)
Lifting/pushing/pulling/carrying up to 40 lbs
Bending, kneeling, climbing and using chemical agents (up to approx 50% - 75% of the time)
Hearing, vision (including peripheral), speech and literacy (critical)
Ability to work in a noisy environment with bright lights, some dust, & hot and cold temperatures
Ability to communicate vocally utilizing portable radios and telephones (critical)
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
In addition to a competitive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.
Nearest Major Market: Reno
Nearest Secondary Market: Tahoe
News: Fitzgerald's closes...and reopens as CommRow, then Whitney Peak
February 1, 1998
Without warning on December 29, 1997, the Nevada Club, a fixture for decades on Reno's Virginia Street, closed its doors forever. One of the oldest casinos in the state of Nevada, the club opened in 1946 and lived long enough to celebrate its golden anniversary.
While the Nevada Club experienced a decline in business duringits final years, it was the favorite of many gamblers. Ofparticular interest were the mechanical slot machines dating fromthe 1940s and the general lack of ostentation in the club. Thiswas a place lost somewhere back in the mid-1960s, and that's justwhat a lot of folks liked.
The closest the Nevada Club came to a restaurant was a greasyspoon diner by the name of Kilroy's, situated upstairs by theKeno counter. The plastic glitz of the Planet Hollywood, nextdoor at Harrah's, could have been a continent away and not a soulwould have missed it. Now Kilroy's broken neon sign is justanother fixture waiting for the lucky bidder to come over andtake it away. You see, the Kilroy sign, along with the oldJennings slots and the Keno board and everything right down tothe napkin dispensers were auctioned off January 24,1998. If youmissed it, as I did, then you've run out of luck. Myfavorite old Jennings quarter slot machine, the one I emptied somany times I called it the Miracle Machine,is gone forever in someone's collection. Here's a picture of asimilar Nevada Clubslot machine. Rumor has it you can still pick up aNevada Club Blackjack table down on South Virginia for $950.
Other rumors abound on Virginia Street. Harrah's allegedlybought the Nevada Club (see update below), which makes perfect sense when youenvision Harrah's tentacles reaching up the block grabbingeverything in sight. A few years back it was the First InterstateBank on the corner which Harrah's turned into that burger jointfrom another planet (with mediocre burgers for $8.50). UPDATE July 2003: Along with everything else on Virginia Street, the Planet Hollywood has closed. Now Harrah's, the largest gaming concernon this planet, has replaced the classic mechanicalslots with modern versions that have video screens and make a lotof noise. After all, that's what it takes to hold the attentionof today's 'gaming guest'. I can't imagine if Bill Harrah wasalive that he would have allowed all his old mechanical Paceslots to be phased out...as his namesake company did awhile back.There's still a handful of 16 old mechanicals at Bill's SouthLake Tahoe Casino, and an employee told me those were the lastmechanical slot machines available for public play anywhere inthe state of Nevada. Based on the hundreds of emails I'vereceived on the subject, it seems one of the older casinos wouldhave the good sense to re-introduce some mechanical slots just fornostalgia's sake as a way to pull in some verydiscriminating customers (Downtown Reno Nugget Casino, the friendliest casino in Nevada: ARE YOU LISTENING?). For those who are curious, I've heard all the old Pace slots from the nearby Harolds Club were purchased in a single lot and shipped to South Africa years ago.
Reno Slot Machines For Sale
Update October 27, 1999
And now for the really bad news. OnOctober 27, 1999 both the Nevada Club and Harold's weredemolished in preparation for Harrah's to take over the property.Of course this comes as no surprise. On this date, the property is a hugeempty lot between Harrah's and the Virginia Street Arch. As withso many buildings in Reno, the mentality is to tear it down, thenfigure out what to do with the land. Harrah's intends to use itas an 'urban plaza' and eventually proceed with some type ofdevelopment (Click here to see Harrah's urban plaza, 2002). In the meantime, the empty lot creates an evengreater visual gap than a boarded up casino. We now anticipateHarrah's will eventually use the property to construct Reno'snext example of today's standard in gaming entertainment, theever-popular Mega Casino.
Update, December 27, 2001
Downtown Reno continues its downward spiral towards oblivion. The Gambler casino has recently been boarded up, and the Flamingo is closed. Now there are more vacant lots, vacant buildings and pawnshops on the main block of Virginia Street than there are casinos. I think it's time to go to Tahoe.
Antique Slot Machines Reno Nevada
Thanks for visiting the unofficial Nevada Club site.
Remember the Mapes!
On January 30,2000, at 8:03 a.m., the last great vestige of Reno's historicgaming past, the Mapes Hotel, passed into Nevada History. Thehotel was built in 1947 and was the last major American buildingcreated in the art deco style. It was the first to combine acasino, hotel and entertainment venue under the same roof.Numerous plans to save the structure were presented to Reno'sCity Council, but the Group of Seven apparently had its mind madeup long before the final vote in September, 1999, to blow up thehotel. A major campaign by preservation groups throughout thecountry, including the National Trust for Historic Preservation,resulted in further intractability by the Council. The effort tosave the Mapes even resulted in an editorial in the New YorkTimes castigating the city for its lack of foresight, to noavail. It should be noted that the building was on the NationalRegister of Historic Places, and was listed by the National Trustas one of the eleven most endangered builidings in 1998. Thiswas a significant building that should have been saved!
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